Privacy policy.

Privacy Policy

Last Updated: April 17, 2025

At Jade Flowers, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand online.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order (name, shipping address, email, payment info)

  • Subscribe to our newsletter

  • Contact us directly through forms or email

  • Participate in promotions, giveaways, or surveys

We may also collect non-personal data (such as IP address or browser type) through cookies to help us improve our website.

2. How We Use Your Information

We use this information to:

  • Fulfill and ship orders

  • Communicate updates about your purchase

  • Respond to your messages

  • Send promotional content (if you opt in)

  • Analyze website usage and improve our services

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your information with trusted third parties to operate our business effectively, such as:

  • Payment processors (like Stripe or PayPal)

  • Website hosting (Squarespace)

  • Email services (such as Mailchimp)

These providers only access the information needed to do their job and are required to protect your data.

4. Cookies

We use cookies and similar tools to enhance your shopping experience and understand site activity. You can manage or disable cookies through your browser settings.

5. Your Rights

You have the right to:

  • Access or update your personal information

  • Request that we delete your data

  • Unsubscribe from promotional emails at any time using the “unsubscribe” link

To make a request, email us at: hello@jadeflowers.com

6. Security

We take your privacy seriously and use secure systems to store and transmit your data. However, no method of online transmission is 100% secure.

7. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we become aware that we have, we will delete the information immediately.

8. Policy Updates

This policy may be updated from time to time. Any changes will be reflected on this page with a revised effective date.

Thank you for supporting Jade Flowers.